Privacy Policy
Last updated: January 2024
NoteXpress ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and institution details when you register or contact us
- Student and staff data entered into myAcademio by institute administrators
- Usage data, device information, and log data generated when you use our services
- Payment details processed securely via third-party payment gateways
2. How We Use Your Information
- To provide, operate, and improve our services
- To communicate with you about your account, updates, and support
- To process transactions and send related information
- To comply with legal obligations
- To generate anonymized analytics to improve platform performance
3. Data Storage & Security
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including SSL/TLS encryption, role-based access controls, and regular security audits. Student data managed through myAcademio is accessible only to authorized institute personnel.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (e.g., cloud hosting, payment processing), subject to confidentiality agreements.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser.
6. Children's Privacy
Our platform may be used to manage student data, including minors. Institute administrators are responsible for obtaining appropriate consent from parents or guardians. We do not knowingly collect personal information from children under 13 without verified parental consent.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at notexpress.support@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform.
9. Contact Us
If you have questions about this Privacy Policy, contact us at notexpress.support@gmail.com.